Privacy Policy

Last updated: October 22, 2026

Microsys ("we", "us", "our") operates the website https://microsys.ps and the Microsys mobile app (together, the "Service"). This policy explains what personal information we collect, how we use it, and the choices you have.

1. Information we collect

Account and order details: name, email address, phone number, delivery and billing address, and order history.
Communications: messages you send us through contact forms, phone, email, or WhatsApp.
Technical data: IP address, browser and device type, pages visited, and cookies, collected automatically when you use the Service.

We do not store full payment card numbers. If you pay online, payment details are handled by the payment provider. If you pay on delivery or by bank transfer, we only keep a record of the order and payment status.

2. How we use your information

To process and deliver your orders and provide warranty and after-sales support.
To manage your account and respond to your enquiries.
To send order updates and, where you agree, offers and news. You can opt out at any time.
To keep the Service secure, prevent fraud, and improve the website and app.
To meet legal and accounting obligations.

2b. Cookies

We use cookies to keep you signed in, remember your cart, and understand how the site is used. You can block or delete cookies in your browser settings, but parts of the Service (such as the cart and checkout) may stop working.

3. Sharing your information

We do not sell your personal information. We share it only with:

Delivery and shipping companies, to deliver your order.
Payment providers and banks, to process payments.
Service providers who host or support our website, under confidentiality obligations.
Authorities, when required by law.

4. Mobile app

The Microsys app displays our website inside the app. It does not collect location, contacts, photos, or other device data of its own. Information you enter in the app is handled as described in this policy. Links to external sites, phone numbers, and email addresses open in the corresponding app on your device, and those services have their own privacy policies.

5. Data retention and security

We keep your information only as long as needed for the purposes above, including warranty, accounting, and legal requirements. We use reasonable technical and organisational measures to protect it, but no online service is completely secure.

6. Your rights

You may ask to access, correct, or delete your personal information, or withdraw your consent to marketing, by contacting us below. You can also edit your details in your account.

7. Children

The Service is not directed to children under 13, and we do not knowingly collect their information.

8. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with its "Last updated" date.

9. Contact us

Microsys
Nablus
Phone: 092382316
Email: ahmad@microsys.ps